Privacy Policy

Columbus Door Sales, Inc. is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and manage your personal information when you interact with us via our website, showroom, service appointments, or customer support channels.

Information We Collect About You

When you engage with us, whether by requesting an installation estimate, scheduling service, or visiting our showroom, we collect information that is necessary to fulfill your needs and provide top-tier service.

• Contact Information: Name, phone number, email, mailing address, and ZIP code provided when requesting service or estimates.
• Project and Service Details: Garage door type, model, dimensions, damage descriptions, service requirements, and any installation preferences.
• Payment and Financing Data: Billing details, financing application data (e.g., through partners like GreenSky), securely handled by authorized processors.
• Technical & Usage Data: IP address, browser type, device information, and interaction analytics via cookies or tracking technologies.

How We Use Your Information

Your data helps us run a seamless, professional service experience:

• Arrange and execute garage door or entry door installations, repairs, and maintenance.
• Provide precise quotes, confirm schedules, and manage invoices or financing details.
• Communicate timely updates: appointment confirmations, service reminders, product information, and promotional offers (if you optedin).
• Improve our offerings, streamline website usability, and enhance customer support responsiveness.
• Coordinate with partners, such as installers or financing agents, only when necessary to deliver requested services.

Disclosure of Your Information

Columbus Door Sales respects your privacy. Here’s when we share your info:

• Internal Teams: Our technicians, sales staff, and support personnel for service execution.
• External Partners: Trusted vendors, including payment processors, warranty providers, or financing institutions, engaged in performing your requested services.
• Legal or Safety Requirements: If required by law or to protect legal rights.

We do not sell or lease your personal data to third parties for their marketing purposes.

Updating or Correcting Your Personally Identifying Information

If any information we hold about you is inaccurate or outdated, you have the right to request updates. Simply contact Columbus Door Sales, and we will verify and correct your personal data promptly.

Canceling Your Account or Deleting Personally Identifiable Information

You may request deletion of your personal data. Columbus Door Sales will securely remove your identifiable information unless retention is required by law, contract, or necessary for warranty, service history, or financing records.

Choices Regarding Control of Your Personally Identifiable Information

Your preferences matter. You may:

• Opt out of marketing emails at any time via unsubscribe links or direct request.
• Disable cookies in your browser (though this may affect site functionality).
• Decline the sharing of your data with non-essential service partners where possible.

Data Security

We deploy industry-standard measures to protect your data:

• Secure storage systems with restricted access protocols.
• Encryption for data transmissions and payment processing.
• Ongoing internal audits to minimize unauthorized access risks.

Absolute online security cannot be guaranteed, but Columbus Door Sales actively mitigates these risks.

Cookies and Other Technologies

We use cookies, tags, and similar technologies to:

• Understand how visitors interact with our site.
• Remember preferences for improved experience.
• Facilitate navigation and form submissions.

You can block or delete cookies via browser settings, though this may impair some website functions.

Mobile Analytics

Accessing our site via mobile devices? We may automatically capture datasuch as device model, OS version, screen size, and navigation patterns to optimize layout, speed, and overall mobile user experience.

Links to Third-Party Websites and Advertisers

Our site may contain links to manufacturers, financing partners, or informational sites. Columbus Door Sales is not responsible for the content or privacy practices of those external domains. We recommend reviewing their privacy policies before sharing any information.

Changes to this Privacy Policy

We may periodically update this policy. Revisions will be posted herealong with a revised effective date. Continued use of our site or services after updates confirms your acceptance of the new policy.

Communities, Forums, Chat Rooms, and Message Boards

Currently, we do not offer public forums or chat rooms. Should we introduce interactive features in the future, any information shared will be visible to other participants, so please exercise discretion.

Social Media Features

Our site may include social media integrations (e.g., “share on Facebook” buttons) that may transmit data to those platforms even without direct interaction. Any information shared is governed by their respective privacy policies.

Contact Us for any Queries

If you have questions or concerns regarding this Privacy Policy or your personal data, please contact:

Columbus Door Sales, Inc.
2300 International Street
Columbus, OH 43228
Phone: (614) 481-2020
Email: info@columbusdoorsales.com